March 6, 2023, payment policy update: All payments are due by the 10th of the month. Past due notices will be mailed on the 11th of the month or next business day if the 11th occurs on a weekend. Custmers are allotted 15 days to pay the amount due. If an account goes past the next billing cycle of 30 days, water will be turned off and an additional $50.00 will be due and paid prior to the water being turned back on.
The City of Russell offers a variety of convenient payment options for our residents. Simply choose the option that best suits your needs.
Online Bill Payment
If paying your bill Online just click the green "Pay Your Bill Now" button. Have your account number handy and follow the prompts.
Payment By Mail
If paying by check or money order through the mail, please send all payments with your payment coupon. To avoid late fees, please mail your payment at least five-seven business days before the due date specified on your bill.
Payment Drop-off Location
You may pay your bill in person at our office address. We accept cash, check, or money orders. To avoid longer wait times, please note that Mondays, Fridays and the first day after a holiday are normally very busy.
Payment Through Financial Institution Online Bill Pay
Many financial institutions such as major banks offer their customers the ability to pay their bills via an online bill payment service (through your bank's website). Normally, these services debit the customer's checking or savings account to pay the bill. Depending on the financial institution, they may or may not charge a fee for the service. Payments may take up to seven business days to post to the customer's account. Please consult with your bank for more information.
City of Russell
P.O. Box 545
Russell, IA 50238